RPA and workflow automation for Dutch businesses

Classic RPA is scripted automation: a bot follows a fixed series of steps on an existing UI or API, with no judgment of its own. Strong for stable, rule-based processes like invoice posting or CRM updates. Agentic AI has language understanding and can make decisions based on context, so it fits processes with variation, such as email routing or client onboarding where every case is different. We often build hybrid: RPA for the structured parts, agentic AI for the steps where judgment is needed. That makes the system both robust and flexible without locking you into a tool that only handles one of the two.

We are tool-agnostic. For every project we evaluate whether UiPath, Microsoft Power Automate, Automation Anywhere, Blue Prism, Workato, n8n or custom Python is the best route. The choice depends on your existing stack, your IT policy, the volume and complexity of the process, and Total Cost of Ownership over three years. For a Microsoft 365 shop Power Automate is often logical. For scale-ups with technical teams n8n or a custom Python pipeline is cheaper and more flexible. For enterprises with high volumes and strict compliance requirements UiPath or Blue Prism may fit. We are not certified partners with any single vendor because that would colour our advice, and your interest comes first.

A defined bot for one process is often operational in two to four weeks, including testing and pilot deployment. A full workflow automation that ties multiple systems together with escalation and monitoring typically takes six to ten weeks. We always start with one concrete use case rather than a platform project. A bot in production that works is worth more than a big roadmap delivering something in six months. For a new process we first measure what it currently costs you in time, then build a first version, go live with a limited user group, and only then scale up. The pace stays in your hands.

Process change is the biggest reason RPA projects fail. Classic scripted bots break the moment a UI or field name shifts. We therefore design with change in mind: bots get their own test set that runs on every deploy, critical steps are caught by agentic AI that can interpret rather than only copy, and we deliver documentation that lets you make small adjustments internally. For large process changes we charge by the hour, so no surprises. We have clients who maintain their bot themselves after six months, and clients who keep us as their extended development team. Both work.

Classic RPA without AI falls outside the AI Act because no artificial intelligence is involved, only scripted rules. Once a bot includes an AI component, for example to classify a document or interpret an email, the AI Act applies. We therefore build audit trails by default: every decision is recorded with input, output, model version and any human approval. For agents that may fall into a high-risk category, such as recruitment or credit scoring, we deliver an extended compliance file. For lower-risk categories logging plus a usage notice is usually enough. We always advise upfront which category applies.

That is exactly our preferred route. We start with one process that is well-defined and where the pain actually sits. Not "we want RPA", but "our accounting team retypes 800 invoices a month and that costs half a working week". Such a use case can be in production within two to three weeks with a limited user group. We measure what it delivers in hours, lead time or error rate, adjust, and expand. A Quickscan upfront helps pick the right use case. We no longer build six-month RPA platforms where you have to discover afterwards whether it works.

It depends on the process, the volume and the tools you already use. A defined bot for one process sits in a different price band than a full workflow automation with multiple integrations and monitoring. We work with fixed pilot prices or hourly rates for open-ended projects. We do not pass on yearly RPA license fees if we can build on tools you already have or on open source. For a fair price quote we need a 30-minute discovery call: we assess whether RPA, agentic AI or a hybrid fits, and give you an indication. Schedule a call via /en/contact.